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I received my order, but there is an item missing.

We strive to ensure optimal inventory management during our busiest periods; however, occasional inventory discrepancies may arise due to high demand. In the event that an item from your order becomes unavailable during the ordering and fulfillment process, we will extend an alternative solution to mitigate any inconvenience caused. Our team will promptly contact you to propose either a substitution of equal value for the out-of-stock item or a credit code that can be redeemed towards your future purchases with us.