🔒 Privacy Policy

Last updated: December 20, 2025

Your privacy is important to us. This Privacy Policy explains how Couture De Beaute collects, uses, and protects your personal information.

1. Information We Collect

When you visit our website or make a purchase, we collect the following information:

• Personal Information: Name, email address, billing and shipping addresses, phone number
• Payment Information: Credit card details (processed securely through our payment provider)
• Order Information: Products purchased, order history, preferences
• Technical Information: IP address, browser type, device information, cookies

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Communicate with you about your orders, shipping updates, and customer service
• Send promotional emails and marketing communications (with your consent)
• Improve our website, products, and services
• Prevent fraud and ensure security
• Comply with legal obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Shipping Carriers: Canada Post, FedEx, UPS (to deliver your orders)
• Payment Processors: To process secure payments
• Service Providers: Email marketing, analytics, and customer support tools
• Legal Authorities: When required by law or to protect our rights

4. Data Security

We take your security seriously. Your payment information is encrypted using SSL (Secure Socket Layer) technology. We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse.

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Cookies & Tracking

We use cookies and similar tracking technologies to:

• Remember your preferences and shopping cart
• Analyze website traffic and user behavior
• Personalize your experience
• Deliver targeted advertising

You can control cookies through your browser settings. Disabling cookies may affect your ability to use certain features of our website.

6. Marketing Communications

With your consent, we may send you promotional emails about new products, special offers, and updates. You can unsubscribe at any time by:

• Clicking the "Unsubscribe" link in any email
• Contacting us at info@couturedebeaute.com

7. Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request corrections to inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Request your data in a portable format

To exercise these rights, please contact us at info@couturedebeaute.com.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Order information is typically retained for 7 years for tax and accounting purposes.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Customers

We ship to customers in Canada and the United States. If you are accessing our website from outside these regions, please be aware that your information may be transferred to and processed in Canada, where our servers are located.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated "Last updated" date.

Your continued use of our website after changes constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Couture De Beaute
📧 Email: info@couturedebeaute.com
📍 Brantford, Ontario, Canada

By using our website, you consent to the collection and use of your information as described in this Privacy Policy.